Privacy Policy
At Dr. Goff’s Chiropractic & Wellness (“Drgoff.com,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, patient communications, and related services.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Mailing address
- Appointment request information
- Health-related information you voluntarily provide through forms
- SMS communication preferences
- Any other information you choose to submit
- We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Respond to questions and requests
- Provide chiropractic and wellness services
- Send appointment confirmations and reminders
- Communicate regarding your care
- Process billing and administrative requests
- Improve our website and services
- Comply with legal and regulatory requirements
- Send promotional communications when you have provided your consent
SMS Communications
If you choose to opt in to receive SMS text messages from Dr. Goff’s Chiropractic & Wellness, you agree to receive text messages relating to:
- Appointment reminders
- Appointment confirmations
- Patient care follow-ups
- Office notifications
- Billing updates
- Promotional offers (only where you have separately consented)
Message frequency may vary depending on your interactions with our office.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly at (210) 487-1204.
SMS Privacy Statement
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing Your Information
We do not sell your personal information.
We may disclose your information to:
- Healthcare providers involved in your care
- Payment processors
- Electronic health record providers
- Website hosting providers
- Technology vendors
- SMS messaging providers
- Business service providers
- Insurance companies when applicable
- Government agencies or law enforcement when required by law
- Each third-party service provider is expected to maintain appropriate safeguards for your information.
HIPAA Notice
Dr. Goff’s Chiropractic & Wellness complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Protected Health Information (“PHI”) that you provide as a patient is handled in accordance with applicable federal and state privacy laws.
Your PHI may be used and disclosed for:
- Treatment
- Payment
- Healthcare operations
- Public health activities
- Legal requirements
- Other purposes permitted under HIPAA
We will not disclose your PHI for purposes not permitted by law without your written authorization unless otherwise required by applicable law.
You have the right to:
- Request access to your medical records
- Request amendments to your records
- Request restrictions on certain disclosures
- Request confidential communications
- Receive an accounting of disclosures
- Obtain a copy of our full Notice of Privacy Practices
- Please contact our office if you would like a copy of our complete HIPAA Notice of Privacy Practices.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Improve user experience
- You may disable cookies within your browser settings, although doing so may affect certain website functionality.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially reasonable methods to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children through this website.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of certain information
- Withdraw consent for marketing communications
- Request information regarding our data practices
- To exercise these rights, please contact us.
Website Forms
Please do not submit confidential medical information through website contact forms unless specifically requested.
Submitting information through this website does not establish a doctor-patient relationship.
If you are experiencing a medical emergency, call 911 immediately.
SMS Terms and Conditions
By providing your mobile phone number and opting in to receive SMS messages from Dr. Goff’s Chiropractic & Wellness, you agree to receive appointment reminders, appointment confirmations, patient care follow-ups, billing notifications, office announcements, and promotional messages where you have separately consented.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Message and data rates may apply.
Messaging frequency may vary.
Your consent to receive SMS messages is not a condition of receiving healthcare services.
By opting in, you acknowledge that you have read and agree to this Privacy Policy and these SMS Terms and Conditions.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding this Privacy Policy, HIPAA practices, or your personal information, please contact:
Dr. Goff’s Chiropractic & Wellness
29710 US Highway 281 North, Suite 109
Bulverde, Texas 78163
Phone: (210) 487-1204
Email: info@drgoff.com